Tuesday, August 07, 2007
Sprint/ Embarq Sucks
So Sprint changes its name to Embarq. They provide our office DSL (Can't get Roadrunner at the office like we have at home because this big historic building isn't wired for cable Internet). Then they not only announce that they're changing our business e-mail address, they change the domain name to something counterintuitive and hard to spell. The instructions they gave us for changing the settings on the e-mail program are confusing as hell. Phoning tech support is harder than getting the White House to answer a subpoena. So important business e-mails have been getting missed, people are getting irate, and we have to basically inform everyone we do business with of the new address. Thanks just loads, Sprint, or Embarq, or whatever the hell you decide to call yourselves next week!
Posted by JD Rhoades at Tuesday, August 07, 2007